I live in Greenfield with my husband and cat. I work full time. Frugality and simplicity have been a part of my life long before they became popular and it has made life a lot less stressful. I love volunteering, home improvement/decorating, crafting and gardening.
Over the past several years, I have found that AT & T has customer service reps that are clueless and/or down right liars. What a joke trying to deal with them. Been going round and round with them for the past 2 weeks - they say they will call back and never do; they offer "deals" but claim they never offered "that deal"; they say they tape all conversations but then when I asked them to review the tape of my conversation with one of their reps regarding the "deal" he offered me, they said they didn't tape "that call"; they make you wait and wait on the line and then you get disconnected after waiting and waiting; you get switched from department to department and have to constantly repeat the situation to each and every person you spoke with previously. I would not have my job if I treated my customers like that!
Over the past year, we have had constant frustration with the delivery of our Journal/Sentinel. It is supposed to be delivered by 6 a.m. - at least that is what we were constantly told! We only get the Sunday and Wednesday papers. Usually, on Sundays we are lucky if the paper is on our front stoop by 7:30 a.m. We like to check the ads and read a few parts of the paper before leaving for church. We pay extra for the special TV section. Numerous time, we don't receive the TV Section; the coupons; flyers from the usual establishments. I realize that, except for the TV Section, the coupons and various store coupons may not be in the paper for a specific week.
Last Wednesday, March 11th, our condo association experienced something they have never experienced before! We had a fire in one of our buildings. Everyone got out; no one was hurt. Not even the pets. There is major fire damage to one of the unit garages and 3 families cannot live in their units due to smoke/water damage. Another family has some minor damage.
Over the past month or so, we have experienced some of the worst customer service ever. My position at work is "customer service" and the company I work for prides itself on the good service we offer to our members. We do so because that is the way we would want to be treated.